Introduction
Forge dealers needed accurate configurable product data without emailing spreadsheets.
Forge B2B Catalog API
B2B catalog API and dealer portal for complex product configurations.
Client: Forge Industrial
Challenge
Legacy ERP exports were inconsistent and hard for dealers to use.
Objectives
- Expose reliable catalog API
- Dealer self-service
- Reduce support tickets
Solution
We designed a versioned API with caching, auth, and a dealer-facing portal.
Key features
- Versioned REST API
- Dealer portal
- Config rules
- Caching
Results
Dealer support tickets related to catalog data fell sharply.
-40%
Catalog tickets
99.9%
API uptime
“Clean contracts, solid documentation, and no drama at go-live.”